Online and Telephone Counseling is offered as an alternative to people who find in difficult to make face to face appointments, those that are physically disabled, or simply people that are more comfortable speaking with a therapist in the comfort of their home.

Reasons To Use Online And Telephone Counseling

  • You have a very busy schedule and have difficulty making a face-to-face appointment.
  • You have a fear of going out into public and would be more comfortable receiving counseling online.
  • You have privacy concerns and are uncomfortable that someone might see you at a therapist’s office.
  • You want access to a therapeutic medium (such as email counseling) 24 hours a day, 7 days a week.
  • You are disabled (such as hearing impaired) or physically incapacitated, and making the trip to a therapy office is limiting your ability to get counseling services.
  • You feel you would have a greater degree of privacy and safety by engaging with a therapist from the comfort of your own home or office.
  • You want to have the option of a single session or an ongoing therapeutic relationship.
  • You live in an area where there are few or no therapists available to address your particular concern.
  • You are concerned that talking about your issues face to face could be embarrassing or intimidating

Reasons Online & Telephone Counseling Is Not Advised

  • You have severe mental health issues that would be best addressed in a face-to-face therapeutic relationship rather than online or by phone.
  • You are attempting to avoid your real issues impeding your happiness by “hiding” behind the screen.
  • You are under the age of 18.
  • You are currently experiencing a crisis that needs immediate attention such as rape, physical or sexual abuse, child abuse, elder abuse, or other forms of domestic violence.
  • You are actively considering suicide or physically harming another person.
  • You want to address health or medical issues without seeking medical attention from a physician
  • You need extensive in-depth counseling for severe mental illness or intensive psychiatric care.
  • You want to pay for your therapy with insurance (at present, most insurance companies do not pay for online or telephone counseling services).
  • You are unmotivated to change or to take an active part in making things in your life different.

Other limitations to online and phone therapy include my inability to see and respond to your body language or facial expressions. This can sometimes limit the ability to respond as effectively as I would in person. There is also the possibility of technical barriers that might interfere such as power outages, technical issues with computers, and phone interruptions. If any of these limitations are of concern to you, feel free to discuss how these potential problems can be addressed.

IMPORTANT NOTE: Online and telephone counseling is NOT for everyone and are not appropriate resources for issues regarding child abuse or domestic violence, or for addressing suicidal or homicidal plans. If you are actively suicidal (that you intend to physically harm yourself in some way) or homicidal (that you intend to physically harm another person in some way), please seek IMMEDIATE help by calling 911 or contacting the National Suicide Hotline at 1-800-784-2433.

Some additional resources that might be of help include:

  • Child Abuse Hotline 1-800-422-4453 
  • National Domestic Violence Hotline 1-800-799-7233 
  • Rape, Abuse & Incest National Network 1-800-656-HOPE 
  • National Suicide Hotline 1-800-784-2433